Frequently Asked Questions
We cover Leicester, Leicestershire, Rutland and the surrounding areas. If you live outside our operating zone, contact us for a quote, we may be able to help.
We have made the decision to specialise in Ikea furniture assembly. We can also build Homebase, Argos, John Lewis, Debenhams, B&Q and most other leading companies’ furniture however an hourly rate of £30 will be charged. These products are not covered under our fixed pricing but we will give you a full quotation before visiting as too often parts are damaged or missing.
No, we are not affiliated with Ikea in anyway.
It depends on the number of item’s that require assembling, if we can fit you in then it could be the next day. Please contact us regarding urgent requirements and we will see if we can help.
Our opening hours are Monday to Friday 0900-1800 and Saturdays 0900-1500, however we can be flexible and try to find a time convenient for you.
We guarantee our workmanship for 12 months.
We recommend fixing certain items to the wall for safety and the products integrity, potentially making it last longer. We would require this information in advance to ensure we have the correct tools and fixings to hand. Although every effort will be taken we cannot accept any responsibility for any damage which may be caused. We can only fix items to the wall with the consent of the homeowner. The overall decision to fix items to any wall would be at the discretion of the fitter once they are on site.
We are covered by Public Indemnity insurance for your complete peace of mind.
If it’s just a missing screw, we may be able to use a spare part from our selection of parts. Otherwise, our technician will advise you of what parts are missing so you can contact the retailer for replacements. Please be advised that if the job cannot be completed due to missing/damaged parts, our minimum £25 charge will apply.
We are not licensed to haul away empty packaging but we will flatten the boxes and tidy them up until they can be collected by your local collection.
Ensure that all of the furniture is present, remembering that some pieces of furniture come in more than one box. If there is any damage to the box it may be worth inspecting the parts to see if anything is damaged before our visit. Should our fitter find any damage preventing them from assembling the furniture a minimum fee of £25 will be charged.
Before your appointment
Make sure there is enough space to assemble the furniture and the space is clear where you would like your item/s positioning. Please note that furniture cannot be assembled in a different area as it will be difficult to manoeuvre and may affect the products durability.
What to expect
We will give you an estimated timeframe for assembly but if you are on a deadline please let us know so we can accommodate you.